Promptly automatically texts every patient before their visit and lets them confirm with a single reply. Fewer empty chairs, no manual phone calls โ and it runs straight off your Open Dental schedule or Promptly's built-in scheduling.
Set it once. Promptly handles every reminder from there.
Reminders send on your schedule โ 24 hours out, 2 hours out, or whatever you choose. No one has to remember.
Patients reply โCโ to confirm right from their texts โ no apps, no logins, no phone tag.
Every reminder includes the patient's name, date, time, and provider โ so it reads like a person sent it.
Beyond upcoming visits, Promptly texts patients who are due for a cleaning and haven't rebooked.
Connect Open Dental and reminders fire from live appointments โ confirmations write back automatically.
If a patient replies to reschedule, it lands in your shared inbox โ a real conversation, not a dead-end blast.
Promptly automatically texts each patient before their appointment on the schedule you choose โ for example 24 hours and 2 hours before. Patients confirm with a one-letter reply, and Promptly records it. Reminders can run from a connected system like Open Dental or from Promptly's built-in scheduling.
Yes. Texts are opened far more often than calls or emails, and one-tap confirmation makes it easy for patients to keep or reschedule โ which keeps your schedule full and cuts no-shows.
Yes. Patients reply to confirm, and because Promptly is two-way texting, they can also reply to reschedule โ your team picks it up in a shared inbox.
Yes. When connected to Open Dental, reminders run off your live schedule and confirmations write back automatically.
Automatic reminders, one-tap confirmations, and fewer no-shows โ starting today.