ðŸĐš For healthcare & medical practices

Patient texting
built for healthcare.

From the front desk to follow-ups, Promptly helps medical practices communicate with patients the way they actually prefer — text. Automatic reminders, recall, and reviews, with patient privacy built in.

Why healthcare and medical practices choose Promptly

The revenue you're losing to missed calls and no-shows — captured automatically.

ðŸ“ē
Missed-call text-back

A missed call is often an anxious patient. Promptly texts them back in seconds so they book with you — not the next clinic down the road.

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Appointment reminders

Cut no-shows with automatic reminders patients confirm with a one-letter reply.

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Recall & recare

Automatically bring patients back in for the visits and screenings they're due for.

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More 5-star reviews

Turn great visits into the Google reviews new patients look for.

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Works with your PMS

A two-way Open Dental integration keeps patients and appointments in sync automatically.

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Privacy-minded

Sensitive details are encrypted and message content stays out of notifications — designed for patient communication.

Frequently asked questions

Is Promptly a good fit for medical and healthcare practices? ïž‹

Yes. Promptly is built for appointment-based healthcare — from solo practices to multi-provider clinics — with patient reminders, recall, reviews, and privacy-minded messaging.

Does Promptly help reduce patient no-shows? ïž‹

Yes. Automatic text reminders with one-tap confirmation are opened far more often than calls or emails, which keeps your schedule full and cuts no-shows.

Does it work with our practice management software? ïž‹

Promptly has a two-way Open Dental integration that syncs patients and appointments, and more integrations are on the way.

See Promptly in action.

Turn missed calls and no-shows into booked appointments and 5-star reviews.