Turn your business line into a two-way text conversation. Customers text like normal, your team answers from one shared inbox, and missed calls, reminders, and reviews all happen automatically. No app for your customers, no personal cell phones.
Business texting isn't just a chat box โ it's how you capture revenue you're already losing.
Everyone works from one place. Assign conversations, leave internal notes, and see who's already replying so no one doubles up.
Every unanswered call gets an instant text so the conversation starts before the caller dials a competitor.
Send a Google review link in one tap; happy customers go public, unhappy ones come to you privately first.
Callers leave a message; Promptly transcribes it so you can read it at a glance inside the conversation.
Automate appointment reminders and queue follow-ups so nothing slips through the cracks.
On the front-desk computer or installed on a phone, with push notifications so a new text never goes unseen.
Business texting lets a company send and receive SMS with customers from a shared, professional number instead of a personal cell phone. With Promptly, your whole team works from one inbox, so texts are answered fast and nothing slips through the cracks.
Promptly can text-enable a number for your business or provide a dedicated local texting number. Customers just text like normal โ no app required on their end.
Yes. Promptly is built for teams โ everyone shares one inbox, you can assign conversations, leave internal notes, and see when a teammate is already replying.
No. Customers text from their phone like they always do. Your team responds from Promptly on a computer or the Promptly mobile app.
One shared inbox for your whole team โ with the automation that turns conversations into revenue.